Turning Connectivity Complexity
into Operating Advantage

  • Enterprise Connectivity
  • Industrial IoT
  • Digital Infrastructure

Senior technology and transformation leadership across enterprise
connectivity, industrial IoT and digital infrastructure

  • 85K+Employee Global
    Environment
  • 30+Years of Experience
  • 40+Countries
  • 250+Legacy Systems Retired
  • £17.5M+Cost Reduction
  • 11K+Legacy Telephony
    Users Supported

THE PROBLEM I SOLVE

Proven Leadership
in Action

More than 30 years of experience delivering connectivity, infrastructure and operational transformation across Shell, Inmarsat and other complex global environments. Available for senior permanent and contract leadership roles, as well as independent advisory engagements through ConnectedOps Advisory.

Portrait of the ConnectedOps Advisory founder seated at a desk

THE PROBLEM I SOLVE

Most connectivity and infrastructure programmes don't fail on strategy.
They fail in the handoffs — between IT and operations, between suppliers,
between what a plan promises and what a live environment can actually run.

That's the gap I close. Thirty years of doing it — not describing it.

How I Lead Through Complexity

I've used this to work through trading-requirements-vs-analytics
disagreements, the ISDX/UCC migration in Aberdeen, IRMS cost-escalation
and demand management, and a Private 5G rollout in the lubricants sector.

Bring business and IT stakeholders into the same conversation, early

Facilitate

Get to the real constraints underneath the disagreement, not just the stated positions

Understand

Use data and business-impact analysis to land a compromise between innovation, cost, and risk.

Balance

Leading Worldwide Digital Infrastructure Programs

$21.0M

Transformation Programme

Insourced enterprise voice services, including supplier transition, operational readiness and knowledge transfer.

    INDEPENDENT ADVISORY

    Supporting organisations navigating complex enterprise connectivity and
    digital infrastructure challenges.

    Explore Advisory Services

    CASE STUDIES

    Transforming complex digital infrastructure challenges into measurable
    enterprise outcomes through proven, impact-driven execution

    Why People Trust Me

    I have worked across the complete technology lifecycle, from frontline support and engineering to enterprise service management, portfolio strategy and transformation. This means I understand both the strategic decisions made in the boardroom and what it takes to make technology work reliably in the field.

    My advice is practical, commercially aware and grounded in direct experience
    of complex, mission-critical environments.

    Experience Built Through
    Delivery, Not Theory

    Independent advice 30+ years of experience Hands-on technical foundations Measurable business outcomes Global programme delivery Senior technology leadership

    Organisations
    I Have Worked
    With

    • British Rail
    • Britannia Building Society
    • Inmarsat
    • BMW Group
    • European Patent Office
    • AT&T
    • Shell
    • IBM

    TECHNOLOGY & SUPPLIER ECOSYSTEM EXPERIENCE

    Throughout my career, I have worked with, evaluated and managed services
    across a broad technology and supplier ecosystem, building strong working
    relationships with suppliers and bringing together commercial, technical and
    operational teams to deliver successful outcomes.

    Independent by Design

    I am not tied to a single technology, supplier or delivery model.

    My role is to understand the operational requirement, assess the available options and recommend the solution that delivers the strongest business and operational outcome.

    Expanding to an Eleven Stage Journey

      Monitored and supported enterprise networks and mainframe systems within a Network Operations Centre.

      Industries & Technical Expertise

      Enterprise Networks

      LAN / WAN / SD-WAN / Cisco / Routing

      Insights & Perspectives

      Europe's Tech Sovereignty Push - What the EU's proposals could mean for cloud services, data centres, connectivity and critical infrastructure.

      Read The Insight

      WORK WITH ME

      START A CONVERSATION

      Ready to turn operational complexity
      into a measurable advantage?